A helping hand for every adventurer
Support & FAQ
Find an answer, explore the Game Guide, or tell us what went wrong.
Frequently asked questions
How do I get alpha access?
Apply through Alpha Access on the home page. Applying does not create an account or guarantee immediate access. Existing testers can select Play and sign in.
Can I play without a download?
Yes. World One is a fantasy browser MMORPG. Use a desktop browser with a keyboard and mouse. Fullscreen at 1920 × 1080 is recommended.
Where do I learn about equipment and enchanting?
The Game Guide explains equipment rarity, attributes, +1 to +12 enchanting, crystals and visual effects.
When can I get my first pet?
At level 20, visit Liora, the Pet Keeper, and complete Proof of the Journey. Place your egg in the incubation slot and earn experience while exploring.
How do I enter ranked PvP?
From level 10, speak to Theron at the Royal Arena. The guide explains duels, placement matches and ranks.
What should I include in a report?
Include your character name, what happened, the approximate time and steps to reproduce the issue. Never send your password.